The fastest way to reach us is by email. We typically respond within 2 business days.
General support: support@virsabi.com
Enterprise & sales enquiries: vr@virsabi.com
Xpert AI lets you create AI assistants from product manuals. Take a photo of a product, and the app identifies it, finds its manual, and builds an assistant you can ask questions about the equipment — by typing, speaking, or pointing your camera at it. It also works with Ray-Ban Meta smart glasses, but glasses are optional.
No. The full create-an-assistant and chat experience works on your phone alone. Ray-Ban Meta glasses are an optional way to use your assistants hands-free.
Open the app and choose Sign in with Apple to start a free account. Enterprise and beta users can instead choose Enter access key and use the key provided by their organization.
The free plan lets you create up to 3 assistants, ask up to 20 questions per day, and make a limited number of live expert calls. When you reach a limit, the app will let you know. For higher limits and additional features, contact us about an enterprise plan.
Enterprise plans are arranged directly with our team — there are no in-app purchases. Email vr@virsabi.com and we'll help you get set up.
In the app, go to Settings → Delete Account. This permanently removes your account and associated data. See our Privacy Policy for details on how we handle your data.
The camera lets your assistant see what you're looking at, the microphone and speech recognition let you talk to it, and Bluetooth is used only if you connect Ray-Ban Meta glasses. You can manage these permissions any time in the iOS Settings app.
Your conversations stay on your device, and your documents are stored in the EU. Some AI processing may occur in the US depending on your plan. Full details are in our Privacy Policy.